1. Purpose and Scope of the Policy
Personal Data within the scope of KVK Law; means any information relating to an identified or identifiable natural person. According to the provisions of the KVKK, the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system is defined as the data controller. In terms of KVKK, our association's position is Data Controller.
This document (“Policy”) has been written for the purpose of enlightening the real persons whose personal data our Association processes as a data controller within the scope of Article 10 of the KVKK. Nehir Hotel reserves the right to update the text of this Statement on the Protection of Personal Data at any time within the framework of the changes that can be made in the current legislation.
2. Methods of Collection of Personal Data and Legal Basis
Nehir Hotel collects personal data through the website www.nehirhotel.com.tr, mobile applications of the website, social media accounts, cookies, call center, notifications from administrative and judicial authorities and other communication channels, in audio, electronic or written, with our association and commercial For purposes such as establishing a relationship, applying for a job, making an offer, obtained from people who share their personal data through business cards, CVs, bids and other ways, in a physical or virtual environment, face to face or distance, verbally or in writing or electronically, It collects in accordance with the personal data processing conditions specified in the KVK Law and in line with the legal reasons specified in this Personal Data Protection Policy.
There are regulations in various laws regarding the use of personal data. In the first place, the principles of protection of personal data were determined with KVKK. In addition, the Law No. 6563 on the Regulation of Electronic Commerce includes a provision on the protection of personal data. Penal sanctions are envisaged in some cases for the protection of personal data through the provisions of the Turkish Penal Code No. 5237.
On the other hand, it is necessary to collect and use data in order to fulfill our obligations arising from the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts.
3. Purposes of Processing Personal Data
In accordance with the law, as a rule, personal data cannot be processed without the explicit consent of the data owner. Nehir Hotel will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation.
Your personal data is used for the following purposes:
Confirming the identity information of the person who purchases the ticket via the website/mobile applications,
To save the address and other necessary information for communication,
To communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and Consumer Protection, and to provide the necessary information,
To arrange all records and documents that will be the basis of the transaction in electronic (internet / mobile etc.) or paper media,
To fulfill the obligations undertaken in accordance with the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and Consumer Protection,
To provide information to public officials on matters related to public safety upon request and in accordance with the legislation,
To provide a better service to our customers, to inform our customers about our products that may be of interest to our customers, "taking into account the interests of our customers", to convey campaigns,
To increase customer satisfaction, to get to know our customers who buy plane and bus tickets from the website and/or mobile applications, and to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environment through contracted institutions,
To be able to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,
To be able to evaluate customer complaints and suggestions about our services,
To fulfill our legal obligations and to use our rights arising from the current legislation.
Personal data of our employees may be processed without consent as far as necessary in terms of business relations. However, Nehir Hotel ensures the confidentiality and protection of the data of its employees. According to the Law, data related to race, ethnic origin, political thought, philosophical belief, religion, sect or other beliefs, disguise and dress, membership to associations, foundations or unions, health, sexual life, criminal convictions and security measures, and biometric and genetic data is personal data of special nature. In addition to the approval of the relevant person, Nehir Hotel also takes adequate measures determined by the Board in the processing of sensitive personal data. special qualitative